Refund Policy
Cancellation, substitution, and refund guidelines for NexCGT 2027
Cancellation & Refund Requests
Full Refund – Requests received on or before 60 days prior to the conference will be eligible for a full refund, minus an administrative fee of 100 USD.
Partial Refund – Requests received between 30 to 45 days before the event will receive a 50% refund.
No Refund – No refunds will be issued for cancellations made less than 30 days before the conference start date.
Substitution Policy
If you are unable to attend, you may transfer your registration to another individual by notifying us 30 days in advance. No additional fee will be charged for substitutions.
Refund Process
All refund requests must be submitted in writing to connect@impactresearchcommunications.org Refunds will be processed within 21 business days of receiving the request.
Event Cancellation
In the unlikely event that the conference is canceled by the organizers, a full refund will be issued to all registered participants minus any payment processing costs (if applicable).
The organizers will not be responsible for any additional costs incurred, such as travel or accommodation expenses.
Need Help?
If you have questions about your submitted request or need help with a substitution, please contact us at
connect@impactresearchcommunications.orgThank you — we appreciate your understanding.