Refund Policy
We understand that plans can change, and we aim to be as accommodating as possible. Please review our refund policy below:
Cancellation & Refund Requests
Full Refund — Requests received on or before 60 days prior to the conference will be eligible for a full refund, minus an administrative fee of 100 USD.
Partial Refund — Requests received between 30 to 45 days before the event will receive a 50% refund .
No Refund — No refunds will be issued for cancellations made less than 30 days before the conference start date.
Substitution Policy
If you are unable to attend, you may transfer your registration to another individual by notifying us 30 days in advance. No additional fee will be charged for substitutions.
Refund Process
All refund requests must be submitted in writing to
connect@impactresearchcommunications.org
. Refunds will be processed within 21 business days of receiving the request.
Event Cancellation
In the unlikely event that the conference is cancelled by the organizers, a full refund will be issued to all registered participants minus any payment processing costs if applicable. The organizers will not be responsible for any additional costs incurred, such as travel or accommodation expenses.
Duplicate Registrations
To avoid being charged multiple times, please do not refresh the page or attempt another payment while your confirmation is loading.
If you are unsure whether your payment was completed successfully, please contact us at strong>
connect@impactresearchcommunications.org
before attempting to register again.
Please note that any refunds for duplicate registrations will be processed after deduction of the non-refundable payment gateway charges.
Presentation Guidance
Use PPT.doc or PPT.docx formats.
Ensure your presentation is MAC-compatible.
Compress any videos included in your presentation.
Create slides that are concise, uncluttered, and readable from a distance.
Use only key words and phrases for visual reinforcement and avoid lengthy text.
AV Setup / Audio / Video Playback
Recommended Abstract Structure
Laser pointer.
Cordless microphone.
Desktop microphone.
Basic sound system.
Presentation Upload Guide
Submit your presentation slides at least 3 days prior to the conference start date.
Use the email address provided during abstract submission to upload slides (file size must be under 8 MB).
Alternatively, email slides to secretary@sustainnaturalconference.org 3 days before the event.
All presentations will be pre-checked and loaded onto the session room laptop (Mac).
Bring a backup copy of your presentation slides on a USB drive.
Name your file using the format: LastName_FirstInitial_SessionNumber.pptx.
Example: Smith_J_SessionA.pptx.
Upload Deadlines
Early Upload: 7 days before conference - Recommended.
Final Deadline: 3 days before conference - Mandatory.
On-site Changes: Limited technical support available.
PC to Mac Considerations
File Extensions:
Use .PPTX or .PPSX for PowerPoint 2007/2008/2011 formats
Avoid .PPT (older format) for better compatibility
Media Files:
Copy media files to the folder where the PowerPoint file is stored before inserting them to avoid broken links
Use AVI or MPEG for videos; avoid WMV
Test all embedded videos on a Mac before submission
Fonts:
Use Arial, Times New Roman, Courier, and Symbol for best compatibility on Macs
Avoid using custom fonts that may not be available on conference computers
Poster Guidelines
Poster Display Specifications:
Maximum poster board size: 1m (Width) x 1m (Length)
Poster board number must be visible at all times
Content Requirements:
Include title, author names, email, phone number, and institution
Hand-carry your poster using tubular packaging
Pushpins will be provided to mount your poster
Poster Session Schedule:
Posters not removed by deadline will be discarded